How It Works

How It Works

Fee and Payment.


  • Free register to UUCargo


There is NO any monthly fee or any other hidden fee associated with being a UUCargo member.


  • Payment


For individual customers, we use the most popular payment companies to pre-authorize and charge credit cards when placing shipping orders, such as Stripe or Paypal, which means we can NOT get and store entire credit card information.


For company customers, we will issue invoices and accept paycheques in the billing period after approval.

Order Charge, Cancel and Refund


  • Order charged


After placing an order successfully, we will pre-authorize the funds associate with the order on the credit card of the customer.


If there is a driver going to pick up the shipping order, we will capture the funds associate with the order on the credit card of the customer.


  • Cancel


Customers can freely cancel their shipping orders before claiming by drivers.


If orders have been processed, the customers could get a proportional refund when any damage has occurred and approved.

How to ship


UUCargo shipping guild offers easy to follow directions and tips to help you successfully ship freight. Start with shipping basics to get a handle on terminology and work your way to expert advice where you’ll discover pointers from freight professionals and navigate price adjustments. We know a lot about the intricacies of shipping freight. So everything you need to know is just a click away.


  • Freight shipping basics.

Freight shipping has quite a few moving parts that you’ll want to be familiar with. Don’t worry, we’ll walk you through everything. Understanding the terminology used in the freight industry will help you ship with confidence.


Next, you’ll want to browse shipping basics to view a sample bill of lading. Your burning questions regarding freight class and NMFC numbers are also answered. While you’re getting familiar with shipping basics, get the secret formula to freight rate calculation.

Estimate freight rates


The economy, available equipment and truck drivers, along with diesel fuel price can play into freight rates. Those factors may be out of your control, but accurately calculating freight shipping costs for each of your shipments is usually quite easy when you research and prepare. Use our instant freight calculator to begin the process.


  • Shipping origin and destination.

You may know the cities your freight is shipping to and from, but do you have the accurate postcodes? Some cities are rather spread out and different factors like ease of access may impact freight rates in each postcode.


Drilling down, you’ll need to know specifics about the locations for pickup and delivery. Is it a business? Is it a business in a commercially zoned or residentially zoned area? Is there a loading dock? Is an appointment needed? When you want an accurate freight cost estimate, you’ll need to know these things.


If the freight delivers and there is no loading dock or forklift available to unload the freight, a liftgate will likely be used. The use of a liftgate is considered an additional service or accessorial. It’s not included in base freight rates, which typically assume each location will have a dock or a means to load and offload a shipment. If you’re unaware additional services are needed when you calculate your shipping quote, it could result in a freight rate adjustment that can eat into your bottom line.


  • Packaged freight specifics.

There is a lot riding on accurate notation of freight dimensions, weight and the commodity itself. Accurate dimensions tell a carrier how much space your freight will take on a truck. Correct weight factors into the maximum pounds a carrier can legally haul. Both dimensions and weight determine a shipment’s density, and that helps to determine correct freight classification for LTL freight. All of which impact your freight shipping quotes.


Your freight’s weight and dimensions may also help you determine the shipping mode best suited to your freight. While a pallet or two at 48” x 40” is likely an LTL shipment, if you have 24 pallets, you may want to compare an LTL rate to a full truckload freight quote.


Consider the commodity you are shipping too. It can help you determine the type of equipment you may need to move your shipment. If you’re shipping produce, you may need your freight shipping quote to include temperature controlled equipment.


We’re happy to help you determine if LTL, truckload, partial truckload or intermodal is the right fit for your freight.


  • Extra shipping services.

In addition to liftgates, there are other services considered as add-ons and you’ll need to ask for them to be included in your freight quotes.

When your freight pickup and delivery locations are in non-commercial areas or are considered limited access, like a strip mall, make note of that when you plug the information into your freight rate calculator. When the origin or destination is a construction site or convention center, they also typically come with an upcharge to your freight shipping cost.



Once you’ve gathered all of your shipping information, use our instant freight cost calculator for shipping that comes with a truckload of reliability and stability.

Why use pallets?


Most freight shipping items require palletization. Pallets are portable platforms used to package items for freight shipping. Though there are different pallet sizes, most commonly you’ll use a standard 40 X 48 pallet to ship items. Pallets are important, first and foremost, because they help protect your freight. Crating is another option when shipping freight, especially for items easily damaged. It’s important to palletize your freight for several reasons:


  • Pallets protect your shipment during transit, loading and unloading


  • Pallets make loading and unloading faster and easier for the carrier


  • Pallets allow carriers to maximize space inside the trailer

How to prepare shipments on pallets.


When preparing your item(s) on a pallet, it’s important to secure your shipment to the pallet and test it to make sure your item(s) are properly balanced and securely in place. The two recommended methods for securing items to a pallet are strapping and shrink wrapping.


When strapping items to a pallet, make sure you use at least two straps and loop them through the forks of the pallet. You also want to firmly tighten or ratchet the straps in place for the most secure fit.


Shrink wrapping is also a popular method of securing shipments to pallets. Depending on the shipment, make at least 5 full wraps around the entire shipment and pallet, ensuring that the entire finished shipment and pallet feels like one, solid piece.

Shipping with pallets.


Pallet dimensions.


The Grocery Manufacturers Association (GMA) influences the consumer packaged goods industry around the globe. They suggest standard pallet dimensions to be 48″ x 40″. Pallets of that size are commonly referred to as GMA pallets.


More than 30% of pallets produced in the U.S. each year are GMA pallets. The next most common pallet dimensions are 42” x 42” and 48” x 48” respectively.


Standard pallet sizes.


48″ X 40″

42″ X 42″

48″ X 48″



Types of pallets


Pallet names stem from their construction. Stringer pallets are built with 2″ X 4″ wood, plastic or metal stringers. Block pallets are typically sturdier, made with both parallel and perpendicular stringers.


Below are five of the most common pallets seen in shipping, and a brief description of what separates them from one another


  • Stringer Pallets – Stringer pallets are a type of pallet with boards known as “stringers” that run between the top and bottom deck boards to add increased load support. These pallets can come in either a “two-way” or “four-way” design. Two-way pallets allow for forklifts to enter from two sides, and are sometimes referred to as “unnotched.” Four-way pallets allow forklifts to enter the pallet from any side.


  • Block Pallets – Block pallets are a four-way pallet that uses cylindrical posts to stabilize the top deck. These pallets can vary significantly. There are a variety of configurations that exist for block pallets. Models are available either with or without top or bottom boards.


  • Solid Deck Pallet – These pallets have a single solid sheet of wood with no spaces on its top surface, instead of a series of planks. These pallets are easy to clean and transport. They are particularly useful for transporting and storing small items that could slip between the boards on a more standard pallet.


  • Double Face Pallet – Double face pallets have decks on both the top and bottom of the pallet. The addition of a bottom deck strengthens the pallet by more evenly distributing the weight of its load. These pallets come in both reversible and non-reversible models. Reversible models can hold a load on either side. To tell the difference between a reversible and non-reversible pallet, check the density of the board placement on each side. Non-reversible pallets should have one


  • Double Wing Pallet – These pallets have top and bottom deck boards that extend beyond the stringers, giving the appearance of “wings” when looking at the pallet directly.

Claim shipments



Drivers can claim shipments as going to pick-up by searching with filter and map.


Drivers can freely cancel claimed shipments within 24 hours.

Pick up shipments


Drivers should go to pick up shipments on the request scheduled date associate with the customers’ shipping orders.

Deliver shipments


Drivers should deliver shipments to the destinations no delay than the usual days.

UUCargo App

UU Cargo aims to create an online application that brings a low-cost shipping solution to businesses and consumers.


The solution will not only leverage but also maximum use in local storage and spare trucks.


It is totally free to sign in or register.

UUCargo App

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